Last Updated: March 1, 2026 · Service Provider: Kiran Nayudu (operating as CRMA AI, Frederick, Maryland)

Terms of Service & API Usage Policy

By accessing or using the CRMA Fine-Tuner & Continual Learning service, API, or web interface (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. You must be at least 18 years old to use the Service.

1. Description of Service

CRMA AI provides a cloud-based platform for fine-tuning and continually training open-weight large language models (LLMs) using proprietary adapter technology (CRMA). The Service includes a web interface, a REST API for programmatic access, and a demonstration chat interface for testing trained models.

The Service runs on serverless GPU infrastructure. You upload training data, select a model and training mode, and receive a downloadable adapter. CRMA AI does not host or serve your trained models in production — you are responsible for deploying downloaded adapters in your own infrastructure.

2. Accounts and Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

You may not create multiple accounts to circumvent usage limits, share account credentials with third parties, or use automated means to create accounts.

3. User Data and Intellectual Property

Your Data

Ownership: You retain all intellectual property rights in your uploaded datasets and any content you provide to the Service.
License to us: By uploading data, you grant CRMA AI a limited, non-exclusive, temporary license to process your data solely for the purpose of executing your requested training job. This license terminates when your data is deleted.
Data deletion: Uploaded datasets are deleted within 1 hour of job completion or failure. Model artifacts on GPU infrastructure are deleted within 24 hours.
No training on your data: CRMA AI does not use your uploaded data to train, improve, or develop its own models or technology.
Your representations: You represent and warrant that you own or have all necessary rights, licenses, and permissions to upload and process your data, and that your data does not infringe any third-party intellectual property rights.

CRMA Technology

CRMA is proprietary technology protected by a U.S. provisional patent application (filed February 2026). All rights reserved.
You may not reverse-engineer, decompile, or attempt to extract the source code or algorithms of CRMA.
The adapters you download are for your use in accordance with the applicable base model license. Ownership of your trained adapter weights belongs to you, subject to the base model’s license terms.

Base Model Licenses

The Service uses third-party open-weight models (e.g., TinyLlama, Mistral, Gemma). Each model has its own license. By using a model through the Service, you agree to comply with that model’s license terms. CRMA AI is not responsible for your compliance with base model licenses.

4. Acceptable Use Policy

You agree not to use the Service to:

Generate, train on, or distribute child sexual abuse material (CSAM) or any content that exploits minors
Create malware, ransomware, viruses, or other malicious software
Generate instructions for chemical, biological, radiological, or nuclear (CBRN) weapons
Create deepfakes, disinformation, or fraudulent content intended to deceive
Harass, threaten, defame, or discriminate against any individual or group
Violate any applicable law, regulation, or third-party rights
Scrape, crawl, or use automated means to access the Service beyond the provided API
Attempt to gain unauthorized access to the Service, other accounts, or underlying infrastructure
Circumvent rate limits, usage restrictions, or security measures
Resell, sublicense, or redistribute access to the Service without written permission

Violation of this policy may result in immediate account suspension or termination without refund.

5. Model Outputs and Disclaimer of Professional Advice

Large language models are statistical systems. Outputs from models fine-tuned or trained using the Service may be inaccurate, incomplete, biased, offensive, or otherwise unsuitable. CRMA improves training stability and reduces catastrophic forgetting but does not guarantee the accuracy, safety, factuality, or appropriateness of any model output.

You are solely responsible for reviewing, testing, and validating all model outputs before any use, deployment, or reliance.

Not professional advice. The Service and any outputs produced by models trained through it do not constitute medical, legal, financial, tax, engineering, or other professional advice. Do not use model outputs as a substitute for qualified professional judgment. In particular:

Do not use model outputs for medical diagnosis, treatment decisions, or clinical care without independent review by a licensed healthcare professional.
Do not use model outputs for legal advice or as a substitute for consultation with a licensed attorney.
Do not use model outputs for financial decisions, investment advice, or tax planning without review by a qualified financial professional.
Do not rely on model outputs for safety-critical, life-safety, or high-stakes decision-making of any kind.

If you deploy models trained through this Service, you must comply with all applicable laws and regulations, including EU AI Act transparency and disclosure requirements where applicable.

6. Billing, Credits, and Refunds

Pre-pay credits: The Service uses a pre-pay credits system. Credits are purchased through Stripe and charged before a training job begins.
Automatic refunds: If a training job fails due to a system error (not user error), credits are automatically refunded to your account balance.
No cash refunds: Unused credits are non-refundable and non-transferable. Credit balances cannot be converted to cash.
Minimum credit purchase: The minimum credit purchase is $10. Credits never expire and unused balances roll over.
Pricing changes: CRMA AI reserves the right to modify pricing with 30 days’ advance notice. Existing credit balances are honored at the rate at which they were purchased.
Payment processing: All payments are processed by Stripe. CRMA AI never stores, processes, or has access to your credit card information.
Disputes: If you believe a charge is incorrect, contact us within 30 days of the charge. We will investigate and resolve billing disputes in good faith.

7. API Usage Restrictions

API rate limit: 60 requests per minute per account.
Do not use the API to perform load testing, stress testing, or denial-of-service attacks.
Do not share API credentials or authentication tokens with unauthorized parties.
CRMA AI reserves the right to throttle, suspend, or terminate API access for accounts that abuse the Service or degrade performance for other users.

8. Service Availability

CRMA AI strives to maintain availability but does not guarantee uninterrupted, error-free, or continuous access to the Service. The Service may be temporarily unavailable due to maintenance, updates, infrastructure issues, or circumstances beyond our control.

CRMA AI is not liable for any loss, damage, or inconvenience caused by service downtime or interruptions. We do not offer a Service Level Agreement (SLA) at this time.

9. No Warranty (AS IS)

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

CRMA AI does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) results obtained from the Service will be accurate or reliable; (d) any errors in the Service will be corrected; or (e) the Service will be compatible with any particular hardware or software configuration.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRMA AI, ITS FOUNDER, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CRMA AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CRMA AI’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO CRMA AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless CRMA AI, its founder, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your infringement of any third-party intellectual property or other rights; (e) any content you upload to or generate through the Service; or (f) any third-party claim related to your use of a model trained through the Service.

12. Termination and Suspension

By you: You may stop using the Service at any time. You may request account deletion via the DELETE /me/delete API endpoint or by contacting us at the email below. Account deletion is irreversible and will permanently remove your account data, job history, and credit balance.

By us: CRMA AI reserves the right to suspend or terminate your account, without prior notice and without refund, if we reasonably believe you have violated these Terms, the Acceptable Use Policy, or any applicable law. We may also suspend or terminate accounts that have been inactive for more than 12 months.

Effect of termination: Upon termination, your right to use the Service ceases immediately. Sections 3 (IP), 5 (Disclaimers), 9 (No Warranty), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution) survive termination.

13. Modifications to the Service and Terms

Service changes: CRMA AI reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Terms changes: We may update these Terms from time to time. For material changes, we will provide at least 30 days’ notice via email or a prominent notice on the Service. Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes. If you do not agree, you must stop using the Service.

14. Governing Law

These Terms and any disputes arising from or related to your use of the Service shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Frederick County, Maryland, and you consent to the personal jurisdiction of such courts.

15. Dispute Resolution

Informal resolution first. Before filing any formal legal action, you agree to contact us and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved without litigation.

Class action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against CRMA AI.

Small claims exception. Either party may bring an individual action in small claims court if the claim qualifies.

16. Export Controls

The Service and related technology may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions administered by the Office of Foreign Assets Control (OFAC). You may not use, export, or re-export the Service in violation of any applicable export control laws or sanctions. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. sanctions.

17. Third-Party Services

The Service relies on third-party infrastructure and services including Modal (GPU compute), Stripe (payment processing), Streamlit (frontend hosting), and Hugging Face (base model weights). CRMA AI is not responsible for the availability, performance, data handling practices, or policy changes of these third-party providers. Your use of third-party services is subject to their respective terms and policies.

18. Force Majeure

CRMA AI shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, power outages, internet or telecommunications failures, government actions, or failures of third-party infrastructure providers.

19. General Provisions

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and CRMA AI regarding the Service and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
No waiver: CRMA AI’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment: You may not assign or transfer these Terms or your rights under them without CRMA AI’s prior written consent. CRMA AI may assign these Terms without restriction.
Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

20. Contact

Kiran Nayudu — CRMA AI
Frederick, Maryland, United States
Email: fourwheels2512@gmail.com